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Mercur Features

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Features

Discover Mercur Marketplace capabilities

Product & Catalog Management

Manage complex product catalogs, variants, and prices across regions and channels — with a headless data model built on Medusa and extended for marketplaces in Mercur. Mercur’s Product module is the core place where you define, enrich, and distribute all product data. From simple SKUs to complex multi-variant catalogs for B2B and marketplaces, you keep one clean product model that powers every storefront, vendor portal, and integration.

Mercur Core Feature

Order Management

Manage the full order lifecycle - from checkout to fulfillment, returns, and refunds - with a headless order engine built on Medusa and extended for marketplaces in Mercur. Mercur’s Order module is where every order from every channel ends up. It gives your team a complete view of what was ordered, how it was paid for, where it’s shipping from, how it’s being fulfilled, and how returns or refunds are handled.

Mercur Core Feature

Inventory Management

Keep track of stock across warehouses, stores, vendors, and channels with a headless inventory engine built on Medusa and extended for marketplaces in Mercur. Mercur’s Inventory module is where you define inventory items, connect them to product variants, and control where and how they are available. It gives you a single, real-time view of stock across all locations - whether it’s your own warehouse or a vendor-managed drop-ship location.

Mercur Core Feature

Promotions & Campaign Management

Create, target, and manage complex promotions across products, channels, and customer groups - with a headless promotion engine built on Medusa and extended for marketplaces in Mercur. Mercur’s Promotions module gives you a central place to define how discounts, vouchers, and incentives work across your entire commerce stack. Instead of hard-coding promo logic in frontends or PSPs, you model rules and rewards once, then apply them consistently across all storefronts, markets, and vendors.

Mercur Core Feature

Customer & Account Management

Centralize customer profiles, accounts, and groups across all channels and marketplaces with a headless customer domain built on Medusa and extended in Mercur. Mercur’s Customer module is where you keep everything you know about your buyers and accounts: who they are, how they log in, which groups they belong to, and what they’ve ordered. It gives you a single, API-first customer layer that works across DTC, B2B, and marketplace scenarios - without locking you into a specific storefront or CRM.

Mercur Core Feature

Price Lists & Contract Pricing

Model base prices, regional prices, and contract pricing in one headless price list engine - built on Medusa and extended for B2B and marketplaces in Mercur. Mercur’s Price Lists module is where you decide how much you charge for each product in different regions, channels, and customer segments. Instead of hard-coding prices in storefronts or burying them inside ERP, you keep one pricing brain that all channels can query via API.

Mercur Core Feature

In-app Chat & Messaging

Enable real-time conversations between buyers, sellers, and admins directly inside your marketplace. Mercur’s In-app Chat module uses TalkJS to power real-time messaging between customers and sellers, as well as between sellers and marketplace admins. Conversations are tied to logged-in users, scoped to products or sellers, and fully accessible from within your marketplace UI.

Mercur Core Feature

Seller & Vendor Management

Onboard, manage, and empower marketplace sellers with a dedicated Seller module built into Mercur. Mercur’s Seller module is the core of your multi-vendor setup. It models sellers as first-class entities with business details, store status, team members, onboarding progress, and isolated resources. This is where you decide who can sell, what they can see, and how their team works inside your marketplace.

Mercur Core Feature

Request Management System

Give admins a single place to review, approve, and resolve all user-submitted requests across your marketplace. Mercur’s Request Management System centralizes seller registrations, catalog changes, review removals, and order return flows into one admin experience. Instead of handling each type of request in a different tool or inbox, operators get a clear queue and workflows that keep vendors, buyers, and admins aligned.

Mercur Core Feature

Wishlist

Let customers save products for later with a built-in wishlist engine that’s fully integrated with Mercur’s product and pricing stack. Mercur’s Wishlist module allows authenticated customers to bookmark products they’re interested in and come back to them later - without needing to rebuild wishlist logic in every storefront. Wishlists are customer-specific, aware of product variants and pricing, and ready to plug into your UX and marketing flows.

Mercur Core Feature

Notifications & Event Feeds

Trigger email and in-app notifications for buyers, sellers, and admins from a single event-driven system in Mercur. Mercur’s Notifications module turns key platform events, like orders, approvals, and account changes, into clear, consistent messages for the right people. Instead of hard-coding emails and alerts in every service, you define templates, channels, and triggers once and reuse them across the whole platform.

Mercur Core Feature

Commission Management

Set, manage, and automatically apply marketplace commissions with a flexible, rule-based engine in Mercur. Mercur’s Commission Management module lets marketplace operators define how fees are calculated for each transaction – by site, category, product type, or seller – without hard-coding logic into the checkout. Rules can be flat-fee, percentage-based, or mixed, and the system always picks the most relevant rule for each order line.

Mercur Core Feature

Reviews & Reputation Management

Collect, manage, and act on buyer feedback with a built-in reviews engine for your marketplace. Mercur’s Reviews module lets customers rate and review sellers (and optionally products), while giving vendors and admins the tools they need to respond, moderate, and turn feedback into better experiences. Reviews are fully integrated with seller dashboards and admin tools, so reputation becomes a first-class part of your marketplace.

Mercur Core Feature

Search & Discovery

Give customers fast, relevant search across your marketplace with an Algolia-powered search engine integrated into Mercur. Mercur’s Search module connects your product catalog to Algolia, turning products and related attributes into a search index that supports instant results, filters, and relevance tuning. You get a clean backend integration, while frontends simply call Algolia for blazing fast search.

Mercur Core Feature

Tax Codes & Classification

Standardize how your marketplace handles taxes with a dedicated tax code engine integrated into Mercur. Mercur’s Tax Code module lets you store, manage, and apply standardized tax classification codes for your products and categories. It is the foundation that external tax engines like Stripe Tax or jurisdiction-specific services use to decide which tax rules apply, without hard-coding logic per product.

Mercur Core Feature

Cart & Checkout

Power flexible, headless carts and checkouts for your marketplace with a Medusa-based cart engine extended in Mercur. Mercur’s Cart module is where browsing turns into buying. It holds selected items, applies prices, discounts, shipping options, and taxes, and prepares everything that will later become an order. It is fully headless, multi-channel, and marketplace-ready, so one cart model can serve many storefronts and buyer journeys.

Mercur Core Feature

Payouts & Seller Settlements

Automate how your marketplace sends money to sellers with a payout engine integrated with Stripe Connect and Mercur. Mercur’s Payout module manages everything from seller payout accounts and onboarding to automated transfers, reversals, and webhook-based status updates. It is designed for multi-vendor marketplaces that need predictable, auditable payouts without building their own financial plumbing from scratch.

Mercur Core Feature

Analytics & Event Tracking

Turn every interaction in your commerce stack into clean, analytics-ready events with Mercur’s Analytics module. The Analytics module gives you a structured stream of events for key commerce actions - carts, orders, customers, products, and more - so you can plug Mercur into your BI stack, product analytics, or marketing tools without adding tracking on every screen by hand.

Mercur Core Feature

Product Attributes Management

Keep your catalog clean, consistent, and ready to scale. Mercur’s Product Attributes Management gives you a single, governed schema for all attributes - global and category-specific - so you can control what’s required, what powers filters, and how vendors fill in product data.

Mercur Connect Feature

Advanced Product Importer

Clean vendor catalogs without manual firefighting. Upload vendor feeds, map once, enforce rules, and keep your marketplace catalog clean - even with hundreds of sellers. Part of Mercur Connect, our enterprise-grade data & integrations layer.

Build custom marketplace with Mercur

Create your unique multi-vendor platform with our powerful, flexible marketplace solution that adapts to your business needs.

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Guide: B2B Food Marketplace

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Ebook: Top 11 Multi Vendor Marketplace Platforms

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Build custom marketplace with Mercur

Schedule a guided tour of Mercur Marketplace tailored to your specific marketplace requirements. Connect with our team to discuss how we can help bring your marketplace vision to life.

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